Staff to Supervisor - Rules of Engagement


Congratulations on the promotion…now what? During this course, you will learn proven tools and techniques in order to differentiate from peer-2-peer to peer-2-supervisor. Analyzing your team strengths and challenges, team meeting rules of engagement, communicating with confidence, motivating, empowering and managing beyond today are just some of the key competencies that will be addressed.

Objectives

Module 1: Supervisor 101 Defined

  • Successful Characteristics and Behaviors of Top Supervisors
  • Understand the Importance of Managing the Process as well as the People
  • Identifying the Most Important Resource You Have are Your Employees

Module 2: Looking in a Mirror

  • S.W.O.T. Analysis from Within (Today and Tomorrow)
  • Challenges and Pitfalls Transitioning from Staff Member to Supervisor
  • Identify Roles and Responsibilities (What is it and How can I make an impact?)
  • Expectations from Employees, Peers and Sr. Manager

Module 3: Creating a Roadmap for Success

  • Communicating at All Levels of the Organization
  • Identify the "Skill" and "Will" of Each of Your Team Members
  • Set Goals for You and Your Employees (S.M.A.R.T. Goals)

Module 4: Motivating and Empowering Others Around You

  • Understand What Motivates Others
  • Differences Between Intrinsic and Extrinsic Motivators
  • Identify the Crucial Nature between Engagement between Team Members

Module 5: Success Breeds Success

  • Find a Mentor, Be a Mentor
  • Use the Past to Build the Future
  • See Beyond the Trees (Future Vision)